Terms of Service

1. Details of the service provider

2. Definitions

• Provider: SZERECZ GEPESZ Kft., which provides the Ingeen application and the related services.
• User: Any natural or legal person who uses the Application.
• Application: The Ingeen mobile application (iOS and Android) and the ingeen.hu website.
• Service: The entirety of the functions provided by the Application, including drawing editing, client management, note taking and export.
• Subscription: The usage plan selected by the User (Free, Professional, Enterprise).

3. Formation and scope of the contract

These Terms of Service enter into force upon registration in the Application. During registration the User accepts these Terms of Service and the Privacy Policy.

These Terms of Service apply to every User who uses the Application, irrespective of the type of subscription.

4. Description of the Service

The Ingeen application provides the following services for architects, contractors and construction industry professionals:

4.1. Drawing editing

• Drawing floor plans, elevations and interior spaces
• Drawing tools: line, rectangle, circle, freehand drawing, text
• Layer management and dimensioning
• Export in PDF and DXF (AutoCAD) format

4.2. Client management

• Client records (name, contact details, project data)
• Project status tracking
• Deadline management

4.3. Note taking

• Creating text, voice and photo notes
• Assignment to a client
• Deadline reminders

5. Subscription plans

5.1. Free plan

• Maximum 3 clients
• Maximum 1 drawing
• Maximum 1 text note per client
• Text notes only
• Basic export functions

5.2. Professional plan

• Unlimited clients and drawings
• Unlimited notes (text, voice, photo)
• DXF and PDF export
• Priority support

5.3. Enterprise plan

• All functions of the Professional plan
• Team management
• Priority support

6. Payment and billing

Subscriptions are concluded through the Apple App Store or the Google Play Store. The payment terms of the given platform apply to the payment.

• The subscription renews automatically at the end of the selected period (monthly or annual).
• The renewal may be cancelled at least 24 hours before expiry in the settings of the given platform (App Store / Google Play).
• No pro rata refund is provided for the period already paid for, unless legislation provides otherwise.

7. Right of withdrawal and termination

7.1. Free plan

Use of the free plan may be terminated at any time by deleting the account, which can be initiated from the Profile menu of the application or by e-mail (info@ingeen.hu).

7.2. Paid subscriptions

A paid subscription is cancelled in the settings of the given platform (Apple App Store / Google Play Store). Following cancellation, the User may use the paid services until the end of the period already paid for.

7.3. 14-day right of withdrawal

Pursuant to Government Decree 45/2014 (II. 26.) Korm. rendelet on the detailed rules of contracts between consumers and businesses, the User may withdraw from the contract without giving reasons within 14 days of the start of the first subscription. Requests concerning the exercise of the right of withdrawal must be sent to info@ingeen.hu.

8. Obligations of the User

• The User is obliged to provide true data during registration.
• The User is responsible for safeguarding the login credentials belonging to their own account.
• The User may not use the Application for unlawful purposes, may not attack the system, and may not attempt to circumvent the security measures.
• The User is responsible for the content they upload (drawings, notes, images) and warrants that such content does not infringe the rights of third parties.

9. Obligations and liability of the Provider

• The Provider endeavours to ensure the continuous availability of the Application, but accepts no liability for temporary outages (maintenance, force majeure).
• The Provider is not liable for the content and accuracy of the data recorded by the User.
• The Provider is not liable for indirect or consequential damages, or for loss of profit.
• In the event of damage, the Provider's liability for damages is limited to the amount of the fees paid by the User for the given service over the last 12 months.

10. Intellectual property

The Application, its source code, design, logo and content are the exclusive intellectual property of SZERECZ GEPESZ Kft.. By using the Application, the User does not acquire any intellectual property rights.

The content created by the User in the Application (drawings, notes, client data) remains the property of the User.

11. Force majeure

The Provider is not liable where performance of the contract is hindered or fails as a result of unforeseeable and unavoidable external circumstances (natural disaster, war, strike, governmental measures, cyberattack, power outage, etc.).

12. Complaint handling

The User may submit complaints to the following contact details:

• E-mail: info@ingeen.hu

We will provide a substantive reply to the complaint within 30 days at the latest. If the User does not agree with the outcome of the complaint handling, they may turn to the following bodies:

• Nemzeti Fogyasztóvédelmi Hatóság (Hungarian National Authority for Consumer Protection)
• The competent békéltető testület (conciliation board)
• Court: The törvényszék (regional court) having jurisdiction over the User's place of residence.

13. Online dispute resolution

The online dispute resolution platform of the European Commission is available at the following address: https://ec.europa.eu/consumers/odr

14. Governing law and jurisdiction

These Terms of Service are governed by Hungarian law. The parties shall settle their disputes primarily by way of negotiation. Should this prove unsuccessful, the Hungarian courts have exclusive jurisdiction.

15. Final provisions

• The Provider reserves the right to amend these Terms of Service. Users will be informed of amendments in the application and/or by e-mail.
• The amended Terms of Service enter into force upon acceptance at the next login.
• If any provision of these Terms of Service becomes invalid, this does not affect the validity of the remaining provisions.